FY26
impact
report
Who we
work with
We uphold lasting relationships with many of our clients.
x%
Of revenue from clients who have worked with us for 1-3 Years
x%
Of revenue from clients who have worked with us for 3-6 Years
x%
Of revenue from clients who have worked with us for 6+ Years
wHAT OUR CLIENTS THINK OF US
We work hard to provide the best service and highest quality output – and we’re so glad this is reflected in our client feedback and loyalty!
Helping our clients do their bit
We like to work on projects that deliver on the UN Sustainable Development Goals and we aim to increase these every year.
25%
of our total Group revenue came from projects that deliver on the SDGs.
100%
of our Future Focus revenue came from projects that deliver on the SDGs.
240 hrs
invested through our Grow Your Good pro bono program.
$53,580
invested through our Grow Your Good pro bono program.
Our Current
bcorp score
Focus Creative and Future Focus are proud BCorps, part of a global network of businesses that meet high standards of social and environmental performance, accountability and transparency.
87.3
Total score
17.9
Governance
30.6
Workers
23.7
Community
11.7
Environment
3.2
Customers
Our People
We’re committed to nurturing a diverse and inclusive team.
How we
feel at focus
In this year’s annual staff satisfaction survey, we received our best score for years.
Our Carbon Footprint FY26
This year, our footprint reduced by nearly 30% vs. FY25 (122.8 tonnes). Our scope 3 naturally fluctuates (as with many professional services businesses), as it all depends on the type of projects we undertake for our clients. This year, we did more strategy and less production work, which reduced our scope 3 footprint. We’ve also refined our GHG calculation this year, using updated emissions factors and more precise data – we’re aiming to improve our data collection each year, where possible.
This year, for the first time, we’ve calculated our emissions intensity as well as our total footprint. This will give us a useful baseline for tracking changes in years to come, given the natural fluctuation in our scope 3 total.
45 kilos
of resources diverted from landfill
118 kilos
of CO2 saved
Taking
action in 2026
We continued to contribute, in ways big and small, to building positive impact in line with our ‘Good Ripple’ strategy:
We completed our first year of the Grow Your Good pro bono program, working with The Social Outfit, Australians
for Mental Health and Blue Gum Legal.
We were delighted to return to the Asylum Seekers Centre in Newtown for more volunteering, serving lunch to the community.
We assisted The Social Outfit with writing and the pitch for the Social Impact Development Initiative (SEDI) grant – and the grant was awarded!
Spreading the good vibes
Finally, we picked up some exciting new projects contributing to our positive impact for planet and community.
As part of the Social Enterprise Development Initiative Grant, we worked with The Social Outfit to refine their messaging and develop a plan to grow ecommerce sales – and boost their community impact as a result.
We worked with NSW DCCEEW on an activation strategy to make Home Energy Ratings more understandable, accessible and appealing to NSW householders, aiming to improve the emissions performance of the state’s housing stock through energy efficiency upgrades.
We developed a toolkit for the Refugee Advice & Casework Service to offer practical tools, cultural safety guidance and trauma-informed best practice guidance to service providers working with refugee women who have experienced gender-based violence.